CUSTOM BUILT CRM FOR
OTT/IPTV PROVIDERS

CRM screen illustration

Used by top IPTV/OTT Providers

CRM provider logos
CRM screen

SUBSCRIPTION MANAGEMENT

Subscribers are the lifeblood of an OTT site. Marketing to subscribers,
acquiring new subscribers, processing payments, analyzing performance,
reducing churn and help desk/support are at the core of an OTT operation.

crm para ott

User Acquisition

Easily manage user acquisition, sign-up, and registration process
and payments.

crm para iptv

Retain Customers

Retain customers better with proactive engagement, self-service
and churn management.

crm para isp

Subscription & Customer Data

Get a unified view of all subscription and customer data in one place
and engage with more context.

crm para mso

Sell More With Free Trials

Offer free trials to prospective subscribers, allowing the product to
sell itself. Send trial-ending emails to drive conversion

CRM subscription management
CRM sales automation

SALES AUTOMATION

Sales Automation enables users to automate repetitive, manual tasks, streamline their work and improve productivity. Sales Automation can free up time so a sales team can focus on more meaningful, strategic tasks and winning deals.

CRM users icon

8,491

Active Subscribers

CRM free icon

482

Free Trials

Subscription Metrics and Reporting

Get a unified view of all subscription and customer data in one place and engage with more context.

CRM trial management

Trial Management

Retain customers better with proactive engagement, self-service and churn management.

CRM settings icon

Rules

Create rules to automate communications.

ANALYTICS

Get 360° business visibility with subscription analytics and insight-driven dashboards.
Drive data-backed decisions that keep your business aligned with growth.

crm solutions

Powerful Analytics

Gain insight through powerful analytics - use detailed, visual reports to spot engagement
patterns and conversion trends over time.

crm for ott

Single Click Drill-Downs

View exhaustive drill-downs with a single click, and leverage them to make
better business decisions, faster.

custom crm

Built-In Forecasting

Use the built-in forecasting feature in the sales management software to set
targets and plan sales activities accordingly.

crm analytics

Customer Care & Support

crm customer care

Multi-channel Support Ticketing System

Contact forms can create a ticket on the “Cases” module on our CRM where the tech team can remediate whatever the issue might be. (examples: password reset, can not login, channel does not work).

custom crm development

Streamline Support

A ticketing system is software that helps you streamline customer support tickets. It provides all the context you need to resolve issues and also allows you to prioritize, track, and automate routine support tasks.

Why Setplex CRM?

Join hundreds of other companies and operators that have chosen Setplex for all their IPTV / OTT needs. With unparalleled flexibility, affordable cost, and an end-to-end platform from ingestion to playback, Setplex is the partner for you.

crm for service providers

Powerful Analytics

isp crm software

Free To Integrate

crm for telecom providers

24 Hour Setup